Arkansas HVACR NewsMagazine April 2018

Business & Marketing Tips

customer with a handshake, introduce yourself, be communicative, and do an outstanding job. Courtesy and willingness to go the extra mile will make your business stick in the minds of your customers possibly more than anything else. If you can put together these seven pieces of advice into your ongoing, regular business practices, you are going to find that customers seek you out. Their loyalty will translate into long term loyalty and ongoing support which will save you money and ensure repeat business in the long run. Reprinted from Housecall Pro https://housecallpro.com/learn/post/7- ways-to-guarantee-customer-loyalty-2 We encourage you to contact Housecall Pro. Their dispatch software meets the needs of HVACR contractors and is offered to Association Members at an attractive price. Mark Hennessy : 858-829-0138 mark@housecallpro.com

Flat Rate Pricing

Sharon Collier : Ron Collier Collier Consulting Group, Inc : 800-739-9025 www.collier-consulting.com

Background Checks & Drug Testing

Accounting & Credit Card Processing

Laurie Gonzales : 214-387-2444 laurie_gonzales@intuit.com

Paul Hickman III : 501-588-3973 t.hickman@courthouseconcepts.com

To Submit Articles or Ads call 501-487-8655 or email tomhunt@arhvacr.org