Arkansas HVACR NewsMagazine January 2021

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someone when you arrive or leave a job site, Can’t do it. Can’t do it. The negative perception is far greater than the discomfort of not offering a handshake. Third, Washing Hands — well my gosh. We should be doing that anyway. I am amazed at the number of men prior to the pandemic that would leave a public bathroom without washing their hands. If you witnessed that, saw them in the hall and they offered to shake your hand, what would you do? (Think about it.) Even if “Cleanliness is Next to God liness” is not in the Bible, it’s a good practice. On the other hand, it has not been that long ago we were warned that keeping our kids too clean was preventing them from building normal immunities. Remember that? It was a clarion call for a “A little dirt never hurt anyone.” Well in this atmosphere, obvious cleanliness is a cornerstone of a company policy to protect against litigation. Fourth, Temperature Checks — Most of us have been to a doctor’s office or government building and had our temperature checked to gain entrance. Don’t know how many have been turned away but it isn’t a bad practice. Check your employees temps every morning and log it. It is another protection against litigation. Fifth, Sanitize Your Vehicles. A $20 spray rig and an appropriate disinfectant should be sprayed in your vehicles at the end of the day. Again, I will not argue with you about its medical efficacy but it is another company policy that will help protect you from litigation.

Sixth, Install UV or Ionization Systems in your office. There are many ways to accomplish this and I will not recommend one over another. One school has put very strong exposed UV lights on a timer for night time use. The effect is better and no one is in danger of over exposure. Whatever you choose, UV lights and Ionization help keep your place clean and give you a selling point with your customers. Let’s say it again, it also gives you protection against litigation. Seventh, Cleanliness at the Job Site — Back in March we recommend that you wipe down all equipment that you touch on the job. That may seem ridiculous for outside equipment but it will be impressive. At least disinfect the filter grill and the furnace in the hall closet. Your customer will see it and appreciate your attention to detail and to protecting them. Eighth, Bag the Filter You Replaced. If there is a chance of COVID19 in the home, some portion may have collected on the filter and that could expose your employee. It will be very impressive to the homeowner and also create a protection against litigation. Again, I know that fiberglass filters will not stop something as small as the virus; but, it makes sense that some small portion may have collected on the filter. Don’t over analyze, just protect yourself against litigation. Ninth, Give the Customer a Handout of your company’s policies to protect everyone from the virus. A suggested template follows this article. It is the same thing we used in March and is still valuable.

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