Arkansas HVACR NewsMagazine January 2022

HVACR NewsMagazine January 2022

Level Three

yourself or allow your employees to miss out on what they though was sooo cool. They are an installer but want to be a tech--put them on that path with training and opportunity. They want to do commercial--let them be the person that puts you in that business. Again, put them on that path with training and opportunity. Whatever their passion, help them achieve it. OK! Everyone could have chosen a different career or path in life; but, when one looks back on theirs they should have a sense of satisfaction. They may drive by jobs they did and feel good about the quality of work that was done. They may see their past company truck and feel a bit of a ting or pull in that direction. Their mind is flooded with old stories, good stories. They are happy with their family. They have an income that supports them without a significant adjustment in lifestyle. They make themselves available to encourage or mentor, perhaps even teach a class at the local HVAC training program. They may regret some of their actions or decisions but never their life. They are self actualized. “It Has Been Good!” So, in Arkansas we have an opportunity to recruit those coming into the workplace with a career that can provide all five of Maslow’s level of needs. My question is, “Does your company provide all five levels?” If so, you’ll attract the brightest and the most loyal. You’ll find support and commitment that will make you and your compa ny successful. You’ll find employees that will serve your customers in the same way you would want to be served. This is a perfect example of what you do when you swap the tool belt for the manager’s chair. You start focusing on making your employees successful who

Belongingness and love needs. Sounds kind of mushy but it is more. It says that one needs to be part of something. Yes, they need traditional family but they also need family at work — friendships that last forever. Stories to tell of jobs gone right and wrong. Relationship that may go outside the workplace to fishing, hunting, golfing, etc. We spend more time working than any other part of our life, even sleep for most people. We need to feel that we belong at that place and are appreciated. Esteem needs and a sense of accomplishment. Something that will make them proud of what they do. Something that will make them work hard to create and protect those relationships and reputation created in level four. Many men say they don’t want a pat on the back but in reality they do. A recognition of a job well done and a reward that recognizes the accomplishment. NATE, RSES, ACCA, Arkansas HVACR Association, and other levels of accomplishment are important to a career minded individual. It says they are professional, superior, and have significant worth to the employer, themselves, and the customer. It makes them and their family feel good. Every employee should have an “I Love Me Wall” at home where they display their certificates and awards. Employers should look for opportunities to sincerely recognize employees. Level Four

Level Five

Self-Actualization. To me, this is best described by an individual who enters retirement, looks back on their life and says, “It has been good.” Don’t wait for