Arkansas HVACR NewsMagazine March 2021

HVACR NewsMagazine March 2021

Business & Marketing Tips

 You ring the bell and are greeted by young lady.

Suffering the “Superman Syndrome ”

You enter the home and witness two kids--ages look to be three and five--eating Cheerios at the kitchen table. The home is clean enough to be safe but that’s about it. Mom tells the story about the home being hot the last two days and you already have a suspicion the condenser fan is the culprit with the description given. As you prepare to adjust the stat on the wall, you stop to check the indoor components. Filter hasn’t been changed in months and when mom is questioned, y ou’re told th at filters have been purchased and placed in the garage. You step through the kitchen--past the kids- - to the garage door. The washer and dryer stand aside with laundry stacked everywhere and after searching for a few seconds, you find them leaning against a wall. You remove one filter and return through the kitchen door to find the kids are gone. Walking back to the hallway you see the kids are playing videos while mom warns them for the third time to get ready for day care and school. Mom asks if you could lock up after fixing the problem and she leaves credit card information on the kitchen counter. As you suspect, the condenser fan motor and capacitor are toast.

All but the most disciplined have done it. You may deny it ; but, 90% of us do it on a regular basis. The temptation is always before us and we have vowed time and time again not to succumb to the desire. The fulfillment of the desire has

brought about pain, suffering, financial chaos, and personal loss to untold

How do we overcome the issue of giving away work?

numbers of contractors.

Not many in the workforce enjoy 140- degree attic work. Squirming through insulation or struggling to remove a condenser from behind a 6-foot privacy fence. There must be a reason behind the misery the HVAC contractor endures to make a living. I call it, the “Superman Syndrome” , due to a love for humanity.  You inventory the truck for all the necessary stock to make a day’s service round.  7:15 you stop at the convenience a mile from home.  15 gallons of fuel, sweet roll and cup of coffee and you’re off.  7:30 your first stop is a small home with a bike at the curb you must move, before you park the service van. Monday June 6 th 7a.m.