Arkansas HVACR NewsMagazine May 2019

S tate, National, Chapter News Feature Story

got…which may be less than you want or deserve . - Warren Bennis in Becoming a Leader 7. Are you forming the habit of success?

• Interpersonal (understanding people and how and why they buy comfort systems.) • Self-management (time and organization management). The Carnegie Institute determined that the most important skillset among these is Interpersonal. 5. Are you managing or leading? Too many companies today are over- managed and under-led. Managers do things right. Leaders do the right things right…at the right time. You have to wear both hats. The key is which hat at the right time. Poor leadership begets reluctant followership. Leaders vs. bosses…Leaders develop people, bosses use people. Leaders coach people, bosses drive people. Leaders inspire enthusiasm , bosses inspire fear. 6. Are you keeping up with…staying ahead of change? The greatest cause of failure or stagnation in a mature business is the failure to anticipate and react to change. Staying ahead of change means being pro-active. Looking for ways to be the leader in your market with innovation and creativity. Step back. Look around. There is something that you can do differently that will create a competitive advantage. Not only to draw customers to your company, but also the best employees in your area. If you keep on doing what you have always done, you will keep on getting what you have always

The most successful people and companies do what the less successful fail to do. - Alfred E.N.Gray

The most successful business leaders set goals and objectives for themselves and their company. They commit to achievement. They never give up until they get what they want which is called persistence. They continue to grow by expanding their base of knowledge. They possess and practice honesty and integrity. This checklist covers some of the basics of our business. Hopefully, you will use it as a tool to check how you are doing…and then to make a commitment to do better. There is a special type of bamboo in Japan that you plant in the ground, fertilize and water. In the first year, you see no sign of life. In the second year you water and fertilize, and again nothing happens. With more water, fertilizer and tender loving care you see no changes in the 3 rd or 4 th years. In the fifth year the bamboo grows 20 feet in the first 6 weeks. Did the bamboo grow 20 feet in six weeks or in five years? Yes! You can’t do it all at one time. You don’t have to. But you do have to plant the “bamboo.” Take the first step in