Arkansas HVACR NewsMagazine November 2018

S tate, National, Chapter News New Products

once and continue the service until a time they opt out. Renewal is automatic and it costs nothing to the contractor ever to add it to their service offering. There is no upfront investment to the contractor and no filter inventory required. The FilterFetch program takes care of everything. An online portal at http://www.filterfetch.com/ branded with the contractor’s logo manages the entire program. Contractors determine the prices they want to charge customers for filters, customers order and pay through at the FilterFetch website and when profit goals are met, FilterFetch sends you a check. An easy-to-use APP helps technicians sell with a quick homeowner video and ordering button. Brad Campbell, vice president of Campbell Air Conditioning in San Antonio, recently added FilterFetch to his product offering because he says, “I want to take care of my customers but I don’t have time to deliver and change filters all day. FilterFetch is the perfect solution for us.” For a contractor, FilterFetch is more about increasing the service levels and the lifetime value of a customer by staying in front of them all year than it is about the FilterFetch product itself. The service

Contractor-to-Homeowner Air Filter Fulfillment Service As business owners, heating and cooling contractors understand that revenue growth comes from providing good products and a high level of service from trusted technicians. But, how do contractors who sell the same products and provide basically the same service differentiate themselves from one another? A great service capturing the attention of contractors for its ease of use and revenue-generating opportunities is FilterFetch, the ONLY contractor-to-homeowner air filter fulfillment service. Unlike other air filter delivery services, FilterFetch is different in that it is offered to customers by the contractor they trust, and not factory-direct to the end user. Historically, FilterFetch required a visit from the contractor’s technician every year to sign up for the service. Today, FilterFetch is subscription- based, meaning customers sign up