Arkansas HVACR NewsMagazine November 2019

S tate, National, Chapter News State national Chapter News

Carrier Recalls 5800 Heat Pumps

October 10, 2019, Carrier recalled about 5,800 ductless heat pumps sold in the United States and Canada under the Carrier and Bryant brands. The exact problem, as stated in the U.S. Consumer Product Safety Commission recall notice: “The fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard.” According to the CPSC, six heat pumps have caught fire, but none of the fires caused injury. The recall covers Carrier and Bryant 1.5-ton multi-zone, 4-ton multi-zone and 4-ton single zone heat pump outdoor units, all of which are used for both cooling and heating. The units were made in China and sold from March 2015 through April of this year at retail prices from $600 to $4,000. The model numbers of the Carrier-branded units are 38MGQC18---3, 38MGQF48---3 and 38MBQB48---3.

The model numbers of the Bryant units are 538TEQ018RCMA, 538TEQ048RFMA and 538REQ048RBMA. Carrier wants customers to contact whoever installed their units to schedule a free repair. Meanwhile, customers should monitor the units while keeping plants and anything flammable at least two feet away. To find a Carrier dealer, click here . To find a Bryant dealer, click here . To get questions answered, call Carrier at 844-468-4301.

Brand

Product

Model Number

Product Number

1.5-ton multi-zone 4-ton multi-zone 4-ton single-zone 1.5-ton multi-zone 4-ton multi-zone 4-ton single-zone

38MGQC18---3 38MGQF48---3 38MBQB48---3

38MGQC18---301-- 38MGQF48---301-- 38MBQB48--301-- 538TEQ018RCMAAAA 538TEQ048RFMAAAA 538REQ048RBMAAAA

Carrier

538TEQ018RCMA 538TEQ048RFMA 538REQ048RBMA

Bryant