Arkansas HVACR NewsMagazine September 2018

P remier Dealer Status

For Qualifying Dealers

The HVACR Association is rolling out a preeminent status for participating members—Premier Dealer Member. It takes membership to a higher level of customer service that allows the dealer to advertise their unique status. It includes nine (9) principles of business that assure the dealer a more successful, profitable future and their customers a higher, more secure level of customer service. All the principles are critical but not all have to be purchased through the Association. The point is to adopt success principles regardless of the source of the support service or software. The 9 principles of success include: 1. Accounting Use of a formal accounting software and using that software to help the business in all aspects of business operations and tax accounting is essential to the success of a business. A shoebox with receipts may have worked during the first few months but that cannot be the profit and loss statement of a long term business. The Association has arranged special pricing with Intuit QuickBooks for either the desktop copy or online. It is up to the dealer to choose which software package that fits them best. 2. Insurance General Liability, Workers Compensation, Vehicle, and Business Insurance are absolutely

required of a professional HVACR dealer. EMC Insurance offers members a 10% discount off their already competitive pricing. Your choice of carriers is up to you but you must have the appropriate coverages. 3. Dispatch Software An important part of building a stable, successful business is service contracts. To keep up with your success, you must have dispatch software that assures the dealer that the fall and spring service call is scheduled automatically. At the same time, new customers and installations must merge into the daily dispatching mélange. HouseCall Pro offers Association members great value for great dispatch software that keeps you organized with customers and techs alike. HouseCall Pro can even notify your customer of the techs schedule and send a picture as well. 4. GPS Want to know where your techs are? HouseCall Pro provides that service as part of their dispatch software at no additional. The service uses the tech’s phone so there is no equipment purchase cost