Arkansas HVACR NewsMagazine September 2022

HVACR NewsMagazine 2022

Tech News

Standing around and shooting the breeze is OK every once and a while, but to a technician, it gets old real quick. A technician understands that the real work that pays the bills doesn't get done by talking around the water cooler, and the longer you put it off, the tougher the day is going to be. Technicians do not practice wasteful, nonsense processes without speaking up, even if it was their boss's idea or pet project. If a technician finds they are working at a place that wastes their time on useless reports that nobody ever looks at or double entry data procedures that have them writing more than they are working, they will usually move on quickly. Don't ask a technician to train a slacker or suffer a fool in their workspace; a technician would fire their own grandma if she slows them down and causes issues.

you need to talk to someone whenever a customer gets cranky, then the technician in me says, Buck up, Buttercup. It isn't supposed to be easy, and you won't always “feel good” about every job or interaction. A technician is an adult who doesn't need someone to make them feel good about life to get the job done. So much of what people call “communication” is just empty talk designed to make people feel “heard” and that they could “speak their piece.” This doesn't mean you need to be rude or nasty, but what is with all this talking and meetings and talking about meetings!! Do you know what makes a technician feel better? GETTING WORK DONE. Technicians Hate Failing But Accept That It's Part of Growing

Technicians Don't Need Emotional Support to Do Their Job

I've overheard people say that they “don't feel supported” in their jobs on more occasions than once. If that means you aren't being given the time and tools to deliver on what the company is requiring or promising, then I guess I understand that. If it means you need someone to call and talk you through problems every time you feel frustrated or that

There are two common workplace responses to mistakes and failures when they come to light. The most common is to make excuses and place blame. However, the technician figures out what went wrong and learns how